Privacy Policy

When using the Güendolina website or placing an order through it, the user transmits personal data to Güendolina. For Güendolina, the privacy and protection of your personal data is very important. In fact, Güendolina expresses its firm commitment to comply with current legislation at all times and with this privacy policy.
Each time you use this website, you will be subject to the application of the Privacy Policy and the cookie policy in force at any time, so we suggest that you read these Policies carefully to verify that you comply with the respective terms.
The Güendolina website may contain links to websites and services of other companies, which have their own privacy policies, and / or the services provided by third parties installed on your device may allow access to the information contained therein. We recommend that you carefully read the privacy policies of these third parties. Güendolina is not responsible for the practices or the content of the privacy policies of these third parties. Güendolina reserves the right to modify the Privacy Policy in light of the new legislative and / or regulatory requirements, for security reasons or in order to adapt said policy to the instructions of the data protection control authorities.
Each time a change is made to the Privacy Policy, the user will be informed of the changes through the website or, if justified, through a communication, and will be asked to renew consent regarding the text of the Privacy Policy. . Güendolina will not provide goods / services until the user accepts changes in the Privacy Policy.

Who is responsible for the processing of your data?
The company responsible for the processing of personal data is the company called TRENDYGAL LDA., With registered office at Rua 10, Lote 3 A4, Z. I. Da Varziela, 4485-070 Fajozes, legal person number 514 444 282.
The user can contact the Data Protection Officer at the following email address: info@guendolina.com

What data do we collect from our customers, how do we use it and on what basis?
Güendolina collects different types of personal data according to different purposes, as explained below. In any case, we emphasize that we do not knowingly collect personal information from persons under the age of 18. If we discover that we have inadvertently collected personal information from individuals under the age of 18, we will take reasonable steps to delete the information as soon as possible, unless we are required by applicable law to retain it. The data collected by Güendolina are: name, email address; Address (delivery and billing); Phone number; Birthdate; Tax identification number.

The purposes of processing personal data are as follows:
 Supply of products and services: Güendolina may use your personal data when necessary to execute the contract signed between you and Güendolina, as well as to identify you. We may also use your Personal Data to prevent and investigate possible misuse of it.
 Product and service development: Güendolina may use your personal data for the development of its products and services. However, we will predominantly use aggregate data and statistical information for this purpose. Güendolina keeps track of the pages our clients visit within the website to determine which services / products are the most requested.
 Communication: Güendolina may use your personal data to communicate with you, in particular, to send you news related to our products or services, or to help you in aspects related to customer service, that is, to respond to and handle user requests. through customer service channels, as well as monitoring the quality of our service.
 Marketing: Güendolina may use your personal data, including shopping and browsing behavior for opinion and marketing survey purposes, that is, to inform you about our campaigns, promotions, new products and services, birthday offers and newsletters (if you authorize subscription) , which we will do by sending email messages ("email"), via social media or another equivalent form of electronic communication or for research purposes, namely market research.
If you consider that the referred treatment may generate some kind of emotional repercussion, you can exercise the right of access and / or opposition, as well as voluntarily exclude yourself without the need for justification.
We inform you that you can limit this purpose by exercising the right of opposition by writing an email to info@guendolina.com.
For Güendolina, valuing the human side of her relationship with the client is essential. Although Güendolina uses your data to create profiles, such data processing is inserted only in the aspect of marketing purpose mentioned above, so Güendolina will not make automated decisions in any case, even through the definition of profiles.
 Improvement of the service provided to the user: the user's buying and browsing behavior data related to their purchases in physical or online stores, tastes and preferences can be used for the purposes of analysis, creation of user profiles, market studies, surveys. Quality and improvement of our interaction with the client.